Privacy Policy for Crazy Hobby 

Effective Date: December 27, 2024

Welcome to Crazy Hobby HK (www.crazyhobbyhk.com ) ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Please read this Privacy Policy carefully. If you disagree with any of the terms, please refrain from using the website.

1. Information We Collect

1.1 Personal Information

We may collect personal information when you interact with our website. This information is provided by you voluntarily, including when you:

• Create an account
• Make a purchase
• Subscribe to our newsletter
• Contact customer support
• Participate in promotions, contests, or surveys

The types of personal information we collect may include:

• Personal Identification: Name, email address, phone number, shipping and billing addresses
• Payment Information: Credit/debit card details, PayPal, and other payment methods
• Account Information: Username, password, account settings
• Order Information: Product orders, transaction history, delivery details
• Communication Data: Messages, feedback, inquiries, reviews

1.2 Non-Personal Information

In addition to personal information, we may also collect non-personal data when you interact with our website, such as:

• Usage Data: How you navigate and use the website (e.g., pages viewed, time spent on pages)
• Device and Browser Information: Information about the device you use to access the website, including IP address, browser type, operating system, device type
• Cookies and Tracking Technologies: Small text files that allow us to remember your preferences and actions on the site

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Transactions: To complete your orders, manage payments, and fulfill shipping and delivery requests.
• To Improve User Experience: To personalize and improve the functionality of the website, offer relevant content, and make recommendations.
• To Communicate with You: To send order updates, customer support responses, newsletters, and promotional offers.
• For Marketing and Promotions: To send you marketing communications about new products, promotions, and offers (you can opt out at any time).
• For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• To Ensure Security: To protect against fraudulent activities and maintain the security of the website.

3. Sharing Your Information

We may share your information with third parties under the following circumstances:

3.1 Service Providers

We may share your personal information with trusted third-party service providers who help us operate our website and deliver services to you. These may include payment processors, shipping partners, email providers, and data analytics providers. These companies are only allowed to use your information as necessary to provide their services.

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests (e.g., court orders, government investigations).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

3.4 With Your Consent

We may share your information with other parties if you give us explicit consent to do so.

3.5 Aggregated or Anonymized Data

We may share aggregated or anonymized data that does not identify you personally with third parties for research, marketing, or other business purposes.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files placed on your device to store information and track your preferences. Cookies help us provide a better user experience by remembering your login information and tracking your usage of our website.

4.2 How We Use Cookies

We use cookies for the following purposes:

• Enhancing User Experience: Remembering your preferences and login information.
• Analyzing Usage: Understanding how users interact with the website to improve content and performance.
• Marketing: Delivering personalized advertisements and offers based on your behavior.

4.3 Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to block cookies, but please note that this may impact your experience on our website.

5. Your Rights and Choices

You have the following rights regarding your personal information:

5.1 Access and Correction

You can request access to the personal data we hold about you and ask for corrections if it is inaccurate or incomplete.

5.2 Data Deletion

You have the right to request that we delete your personal information, subject to legal or contractual obligations.

5.3 Opt-Out of Marketing

You can unsubscribe from marketing emails by following the "unsubscribe" link at the bottom of our emails, or by contacting us directly.

5.4 Data Portability

Where applicable, you may request a copy of your personal information in a machine-readable format.

5.5 Do Not Track

Some browsers offer a "Do Not Track" feature. While we do not currently respond to such signals, you can configure your browser to block tracking mechanisms.

6. Data Security

We use reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not controlled by us. This Privacy Policy applies only to the data we collect through our website. We are not responsible for the privacy practices of other sites, and we encourage you to review their privacy policies before sharing any personal information.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it as soon as possible.

9. International Data Transfers

As a global business, your personal information may be transferred to and processed in countries outside your country of residence. These countries may have different data protection laws than your country, but we take appropriate measures to ensure that your information is treated securely and in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website. The updated policy will be effective when posted. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us:

• Email: support@crazyhobbyhk.com
• Mailing Address: Crazy Hobby HK
  [Your Address Here]
  410 G/F, Yuen Chau Street, Cheung Sha Wan, Hong Kong